You can claim your free packages on your Profile page. If you have a free pack available, you will see the “Claim for free” text under the character image. Click that, and it should be added to your account. Please let me know if there are any issues.
Hello. I’m a new user of the software. Finishing the tutorial brought me to the achievements and profile page to claim a pack. But, I have none that say “Claim for Free” and apparently it says that there are 0 packs to claim. Is the tutorial message an old out-of-date message in the ePic tutorial?
Actually the tutorial free pack message is one of the newest features in the software. Once you completed the tutorial, a free pack is added to your account, if you are logged into one in the software. If not no worries, just enter the same credentials on the login screen you used when registering to the site. Once logged in, you should be able to claim a pack of your choice on your Profile page. If you are using the Steam or Google Play versions make sure to untick Steam/Google Auth before logging in. Also clicking the “Earn more” button on the free pack counter will perform an automatic account linking if necessary.
I hope this helps, but please let us know if you face any issues.
Viewing 6 posts - 1 through 6 (of 6 total)
You must be logged in to reply to this topic.
Privacy & Cookies Policy
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.