Forums ePic Character Generator Technical Discussion Bug Report Antivirus identified the software as false-positive

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  • #31376
    LBandy
    Keymaster

    I submitted it to them 5 days ago, but haven’t heard back. It can take anywhere up to two weeks for most companies to update their records. Some even more. There isn’t much I can do for now, unfortunately.

    Like I said, you should be able to run the software by using the Restore function, but if that doesn’t work then it’s another fault in their system. Maybe you, as a paying customer, can raise the issue with them, too, and hopefully get an answer faster than me, the developer. 🙂

    #31378
    sojournstar
    Participant

    Bandy, I would not know where to start Hon… I have so much on my plate right now, and so many new things to confuse me. This pc alone is more than enough to confuse me right now.

    I was not like this 20 years ago, they used to call me a Wiz online, but since my mind has deteriorated immensely, I can’t even write a post anymore without extensive spell checks, and it takes me 5 to 10 minutes or more to write a post even as short as this, so I am hoping that you, as the developer, can sort this out soon, since I would imagine I am not the only user of McAfee atm, since it is still installed in many new gaming systems.

    Just please don’t forget to also jiggle their brains to remember you.

     

    #31379
    LBandy
    Keymaster

    I’m on it. Will update you asap after I got a reply.

    #31400
    LBandy
    Keymaster

    Finally managed to get through all the hurdles with McAffe. Using the latest virus definitions you should be good to go.

    #31402
    sojournstar
    Participant

    FQING YAY!!!!

     

    I just saw this so sorry I did not thank you earlier, Thank You Bandy!!!

    So good to have my Gen back, I was right in the middle of weeks work on a new Tarot pack,

    when everything went to the place down below!!! Thank you, and another V-Program now has you on the white list!!

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