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Viewing 9 posts - 1 through 9 (of 9 total)
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  • December 30, 2015 at 2:31 pm in reply to: Program crashes when loading #22561
    sk8recrow
    Participant

      OOoooops,
      Sorry I don’t know what you want, I don’t know where to look

      December 30, 2015 at 6:32 am in reply to: Program crashes when loading #22559
      sk8recrow
      Participant

        Hello,
        Same thing for me, I did an update for windows 10 and I cannot launch the program anymore

        November 18, 2015 at 10:31 pm in reply to: black screen #22343
        sk8recrow
        Participant

          Fortunately !

          A friend found the solution.
          There is a conflict between avast and epic at launch.
          Avast block the launch of epic so if you desactivate avast for ten minutes it will work again
          🙂

          November 18, 2015 at 8:51 pm in reply to: black screen #22342
          sk8recrow
          Participant

            OK
            For the moment my black window is frozen

            November 18, 2015 at 8:36 pm in reply to: black screen #22340
            sk8recrow
            Participant

              Oh !
              I was sure that the steam version was not such a good idea…

              November 18, 2015 at 8:23 pm in reply to: black screen #22337
              sk8recrow
              Participant

                Same black screen.
                Nothing changes after the restart but I Wonder how to quit the steam version ?
                and maybe uninstall it from steam…
                and try to run only the version from your site.
                steam seams to be running as well in the task manager.

                November 18, 2015 at 8:01 pm in reply to: black screen #22335
                sk8recrow
                Participant

                  yes I did
                  but I restart the pc once more to check
                  anyway thanks a lot for helping …

                  November 18, 2015 at 7:56 pm in reply to: black screen #22334
                  sk8recrow
                  Participant

                    Oooops hold on !
                    In the task manager, in the detail section I have two epic character generator.exe still running on.
                    I can’t end the task.

                    November 18, 2015 at 7:45 pm in reply to: black screen #22331
                    sk8recrow
                    Participant

                      Hello,
                      First I tryed it on steam but it says that the application cannot be runned because it is already opened.
                      Then I downloaded it on your site, it worked once, and then the black screen when I tryed to re-launch it…
                      I am not very used to pc but looked to task manager and I don’t see anything about epic character generator unless I try to launch it.
                      I don’t see no .log or .dmp files but I am not sure that I am looking at the right place.
                      Sorry to disturb but I would be really happy to use your soft…

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