Forums › ePic Character Generator › Technical Discussion › Bug Report › ePic crash. Was fine yesterday.

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  • September 20, 2017 at 4:10 am #24427
    I_Create_4_Fun
    Participant

    I went to open ePic today, and it crashed. It gave me an error message, and then stuck around in the running processes. Error attached.

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    September 20, 2017 at 6:21 am #24428
    LBandy
    Keymaster

    I’m sorry to hear you are having troubles.

    When the program crashes it generates log and dump files in it’s installation directory under the log folder if it is writable, if not, then it should be under c:Users_username_AppDataRoamingePic Character Generatorlogs. Can you send me everything you have there to [email protected], along with your dxdiag please so I can see what might went wrong?

    Thank you in advance!

    September 20, 2017 at 5:43 pm #24429
    Kelemelan
    Participant

    Have to say, something is wonky. I can log in using the default test account. But if I try to log in as myself, epic crashes or just won’t log in.

    September 20, 2017 at 6:12 pm #24430
    Kelemelan
    Participant

    Right. Looks like offline mode is working okay.

    If I try to connect to anythig, the soft just crashes. I’m sending you my logs right now. 🙂

    September 20, 2017 at 7:00 pm #24431
    LBandy
    Keymaster

    Thanks for the info guys, everything should be working now!

    September 20, 2017 at 7:14 pm #24432
    Kelemelan
    Participant

    Looks fine on my end now. Thanks. 🙂

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