Forums ePic Character Generator Technical Discussion Bug Report Can’t Download Season #2 Packages

Viewing 15 posts - 1 through 15 (of 18 total)
  • Author
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  • #22007
    The Red Mage
    Participant

    So I just purchased the “Season #2: Tier 1 Bundle” but I’m unable to download any of the new Season #2 packages. I received the confirmation e-mail, but when I click on the links in the e-mail, it just takes me to a page on the site that says: “Message File not found.” I already have the Pro Version along with all the Season #1 packages all of which I purchased months ago, so what do I have to do now to get my newly purchased Season #2 packages?

    #22010
    LBandy
    Keymaster

    Hi there,

    If you just launch the program it will download everything for you automatically. Meantime I’ll take a look why the installer links are not working.

    Let us know if you face any issues.

    #22011
    The Red Mage
    Participant

    I have launched the program, but nothing has changed, I still only have the Season #1 packages and even though I click the refresh button it still hasn’t downloaded anything new.

    #22012
    LBandy
    Keymaster

    I see, sorry. You will need to manually install the new version of the sofrware. As it’s completely reworked, it would’ve been to big for a patch. 🙂

    You can find the installer here: http://epicgenerator.net/index.php/get-the-program

    #22013
    Alassirana
    Participant

    I also can’t seem to download the new packages for some reason. it simply doesn’t show the new things I just bought.

    #22014
    The Red Mage
    Participant

    I see. Even though I had previously purchased and downloaded the Pro Version, downloading this free version won’t change anything, will it?

    #22015
    LBandy
    Keymaster

    The Pro version is an entitlement you carry over to all future versions of the program.

    #22016
    Kelemelan
    Participant

    Err… am I reading you correctly ?

    I did buy pro for ePic 1, does this mean what I get for ePic 2 is in Pro mode as well ?

    #22017
    LBandy
    Keymaster

    Of course it is! Technically it’s a reworked version of the program, not a new title, that’s why we don’t call it ePic 1 and ePic 2, and for the same reason your Pro version will work on the new packs too.

    #22018
    The Red Mage
    Participant

    Okay, so I redownloaded the program and now have access to all of my Season #1 and #2 packages. But one question: how do you save your stuff as image files now? I think I’m doing it wrong.

    #22019
    Kelemelan
    Participant

    Right, really dumb question: where’s the toggle between windowed and full screen mode ? 🙂

    I’m stuck in windowed mode.

    #22020
    Kelemelan
    Participant

    that old black alt+enter magic, silly me… 😛 not my day

    #22021
    LBandy
    Keymaster

    You can export to PNG by pressing Export in the Settings menu.

    You can switch to full screen by pressing Alt+Enter.

    #22022
    The Red Mage
    Participant

    Ah, thanks, that clears it up.

    #22024

    Alassirana your problem is solved too?

Viewing 15 posts - 1 through 15 (of 18 total)
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