Forums › ePic Character Generator › Technical Discussion › Bug Report › Can’t Download Season #2 Packages
- This topic has 17 replies, 5 voices, and was last updated 7 years ago by Alassirana.
November 7, 2015 at 12:01 pm #22007
So I just purchased the “Season #2: Tier 1 Bundle” but I’m unable to download any of the new Season #2 packages. I received the confirmation e-mail, but when I click on the links in the e-mail, it just takes me to a page on the site that says: “Message File not found.” I already have the Pro Version along with all the Season #1 packages all of which I purchased months ago, so what do I have to do now to get my newly purchased Season #2 packages?November 7, 2015 at 12:06 pm #22010
If you just launch the program it will download everything for you automatically. Meantime I’ll take a look why the installer links are not working.
Let us know if you face any issues.November 7, 2015 at 12:08 pm #22011
I have launched the program, but nothing has changed, I still only have the Season #1 packages and even though I click the refresh button it still hasn’t downloaded anything new.November 7, 2015 at 12:13 pm #22012
I see, sorry. You will need to manually install the new version of the sofrware. As it’s completely reworked, it would’ve been to big for a patch. 🙂
You can find the installer here: http://epicgenerator.net/index.php/get-the-programNovember 7, 2015 at 12:13 pm #22013AlassiranaParticipant
I also can’t seem to download the new packages for some reason. it simply doesn’t show the new things I just bought.November 7, 2015 at 12:17 pm #22014
I see. Even though I had previously purchased and downloaded the Pro Version, downloading this free version won’t change anything, will it?November 7, 2015 at 12:20 pm #22015
The Pro version is an entitlement you carry over to all future versions of the program.November 7, 2015 at 1:06 pm #22016
Err… am I reading you correctly ?
I did buy pro for ePic 1, does this mean what I get for ePic 2 is in Pro mode as well ?November 7, 2015 at 1:09 pm #22017
Of course it is! Technically it’s a reworked version of the program, not a new title, that’s why we don’t call it ePic 1 and ePic 2, and for the same reason your Pro version will work on the new packs too.November 7, 2015 at 1:17 pm #22018
Okay, so I redownloaded the program and now have access to all of my Season #1 and #2 packages. But one question: how do you save your stuff as image files now? I think I’m doing it wrong.November 7, 2015 at 1:22 pm #22019
Right, really dumb question: where’s the toggle between windowed and full screen mode ? 🙂
I’m stuck in windowed mode.November 7, 2015 at 1:24 pm #22020
that old black alt+enter magic, silly me… 😛 not my dayNovember 7, 2015 at 1:24 pm #22021
You can export to PNG by pressing Export in the Settings menu.
You can switch to full screen by pressing Alt+Enter.November 7, 2015 at 1:26 pm #22022
Ah, thanks, that clears it up.November 7, 2015 at 1:47 pm #22024
Alassirana your problem is solved too?
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