I am having the same issue. I downloaded the standalone program for my computer from the website. Initially, I completed the tutorial with the wrong login, but then realized what I did, logged out, logged in with my credentials, and completed the tutorial a few more times. At the end, it said I earned a free pack, and when I clicked the link and went to the website, the check was there, but it didn’t give me the option to pick my pack. I logged out and back in on both the website and the application, and the checkmark is gone. I did join the discord server and was able to get my free pack for that, but the tutorial free pack is gone from my account completely, and running the tutorial again doesn’t give me the message about the free pack anymore.