Forums ePic Character Generator Technical Discussion Bug Report claim for free not working Reply To: claim for free not working

#30593
klokwerkaos
Participant

Hello.

I am another person having problems with this system.

Upon login of the game I have completed the tutorial and wanted to claim a free pack.

I went to my account page and it shows “0 free packs” even though in the live version it shows one.

I have relogged and repeated various things, still having this issue, for whatever reason these things aren’t communicating properly.

Additionally I’d like to ask:

There is a completion bonus for another pack for having pro version and completing a season.

If you buy the season pro pack that includes both does this still unlock those free packs?  Or are you expected to acquire them individually?

I would hope not but I’d like to be sure to temper my expectations.