Forums › ePic Character Generator › Technical Discussion › Bug Report › Site: Newly bought packs not downloading

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  • August 19, 2016 at 1:53 am #23514
    Pseudonymz
    Participant

      Hi,

      I’ve just bought 3 new packs (order number B6D1W7) while logged in to my profile. I received an email saying that the status of the order had been changed to confirmed, but the packs do not appear as “owned” in my profile, and do not download when I start the program.

      Thanks,

      Pseudonymz

      August 19, 2016 at 11:56 am #23518
      LBandy
      Keymaster

        Hi Pseudonymz,

        Sorry for the delay, I’ve fixed the issue and added the packs to your account.

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