Forums ePic Character Generator Technical Discussion Bug Report Purchased season 2 not showing up on the account

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      I purchased the season 2 bundle in January, but I don’t see the season 2 content on my account. I have logged in both with and without Steam authentication.

      The same problem seems to affect also the Throne Lady package that I just got as a freebie. I do not see that option as available. Could you please have a look? Thanks in advance!


        Hi ELF,

        Sorry to hear about your issue!

        I just checked our backend and I can confirm that all the above-mentioned packs are associated with your account and I also see a recent login from your end in the software so there should be no issues. The Season #2 packages are the 3 golden bases in the Main menu, while the Throne Lady is located after opening the Season #3 Packs icon.

        If you are still having trouble accessing your packs, could you send a screenshot of the Menu screens after opening one of the golden bases or the Season #3 Packs icon to [email protected], so I could take a closer look?

        I look forward to hearing from you!

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