Forums › ePic Character Generator › Technical Discussion › Bug Report › Purchase Not Unlocked

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • January 2, 2018 at 9:47 pm #24538
    hybridchic
    Participant

    Hello,

    I received the Modern Female (Season 1) as a free pack. I saw the client download when I Launched the program, however, the Modern Female Season #1 still remains inaccessible to me.

    Thank you.

    January 2, 2018 at 10:25 pm #24539
    LBandy
    Keymaster

    Hi hybridchic,

    Sorry to hear you are having issues. I’ve checked our backend and it seems fine, you own the pack. The Season #1 packs are visible after pressing Play on the “Season #1 packs” icon in the main menu, and you should be able to see an icon there with bright chain-unlocking effect on it. If you still can’t use it can you please post a screenshot of your Season #1 menu?

    Thank you!

    January 2, 2018 at 11:51 pm #24542
    hybridchic
    Participant

    My apologies. I almost found the pack and then couldn’t delete this thread lol. Thank you for the speedy response though.

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.