Forums › ePic Character Generator › Technical Discussion › Bug Report › Solved Bugs › Possible issue with the store
- This topic has 10 replies, 5 voices, and was last updated 8 years ago by
LBandy.
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February 6, 2015 at 1:35 pm #21441
Hiya,
I have just tried making my first purchases on the store but nothing gives the option to provide my PayPal info for you take payment. Have double checked and there is nothing in my account profile to give the information either so at this point I have an order (N2J84) which is sitting waiting for payment but with no way for me to give you my details to take payment!
I could have missed something obvious, if that is the case could you let me know how I am to make payment.
Volainthe
February 6, 2015 at 1:55 pm #21442I sent a detailed step by step to your email, i hope it helped. Sorry, cant copy here right now, because im middle in the work, but i will write a detailed tutorial.
i hope the my mail helped!
have a nice day!
sadeFebruary 6, 2015 at 3:07 pm #21443It did indeed!
For some reason when I did the order on one computer it just went straight from Finish back to the store page but without giving me the redirect to PayPal but when I did it on my phone it worked fine, very bizarre!
Order is all placed and paid for now, just waiting for it to fully process so I can play about with my new packs!
Many thanks
VolaintheFebruary 6, 2015 at 6:26 pm #21444i checked, the money did not arrive!
did you recive a mail from us or paypal?
i poked the coder (even if he get mail about everything), but it helped more to him, if we could gather every information what could help to him solve the problemFebruary 8, 2015 at 7:51 pm #21445the coder told wrote email to you. everything works to you?
sadeFebruary 8, 2015 at 7:56 pm #21446Hi Sade,
I replied to the coder yesterday confirming that all the packages are now showing up and downloading properly in the generator.
Many thanks for all your help in getting it sorted 🙂
VolaintheFebruary 8, 2015 at 7:58 pm #21447*smiles* i’m glad!
if you have any question (about a character, about postwork, or anything) please let us know!
have a wonderful weekend!February 10, 2015 at 3:29 am #21448Glad to notice the site is back up, haven’t been able to connect correctly for several days. 🙂
Hope this was just a glitch.
February 10, 2015 at 10:57 am #21449the service’s fault, i hope they fixed it permamently
March 7, 2015 at 10:17 pm #21487I just purchased the Human Male and Female pack from your site. I used PayPal. Will I receive an email to download the program? I am new to this site and just registered. Any help would be appreciated. Thank you.
Steve
March 7, 2015 at 10:21 pm #21488Hi Steve,
Thank you for your purchase. You can download the program from the site:
http://epicgenerator.net/index.php/get-the-programYou should’ve received an e-mail to your registered address with the link to the packages. Anyway, you can get them from here:
http://www.epicgenerator.net/epicgen/inst/ePic_Character_Generator_Human_Female.exe
http://www.epicgenerator.net/epicgen/inst/ePic_Character_Generator_Human_Male.exeHowever, if you run the program it will recognise your library and download the missing packages automatically.
Let us know if you face any issues!
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