Forums ePic Character Generator Technical Discussion Bug Report epic character generator not working in windows xp – entry point not found

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #24482
    Majestik
    Participant

    I installed the PC version of the program and gain the error on launch: The procedure entry LCIDToLocaleName could not be located in the dynamic link library KERNEL32.

    Any suggestions?

    #24483
    LBandy
    Keymaster

    Hello,

    You need SP2 to be installed in order to run the software. Do you have it?

    #24485
    Majestik
    Participant

    I have XP Pro 2002 SP3. Sorry for not posting that earlier 🙂

    #24486
    LBandy
    Keymaster

    Thanks for the reply! We had some issues a year ago with XP compatibility but it was fixed at that time, and I know we have some users still running on XP. If the program doesn’t work currently I’ll need to take a look at it unfortunately. I’ll be back at my PC by the end of the week, when I can see what might cause problems. Would you mind emailing me your dxdiag so I can set up the same environment virtually?

    Thank you, and sorry for the wait.

    #24510
    LBandy
    Keymaster

    A quick update on this, I just checked on a virtual machine running XP and the current version of the program indeed doesn’t start properly. I suspect it’s a dependency issue, will get back to you with a fix soon. In the meantime, thank you for your patience.

    #24708
    Majestik
    Participant

    I’m guessing there’s no fix? It’s been 4 months…
    I might as well start selling plasma so i can upgrade my machine it seems…

    #24709
    LBandy
    Keymaster

    Hey Majestik!

    Sorry for not getting back to you earlier. I investigated the issue thoroughly and I found that a recent update to Windows XP (back in 2017) made our software unable to run on said system. I had my virtual machine prior to the update run the software, then the system required a restart because of an update was available, and then the very same executable no longer started. I tried to get to the root of the issue but the depency error I suspected runs much deeper, mainly in third party libraries we use for network communication. So as for now unfortunately I’m unable to offer a solution to you on Windows XP. If you have a chance I’d recommend upgrading your OS to a more recent one. At the same I can tell you that we’re close to finishing the mobile version of the software, so that might be able to help you. Keep an eye on our newsletters. 🙂

    I’m sorry again.

    #24710
    Kelemelan
    Participant

    Majestik, you could have your machine run from a linux live USB (with linux mint, wine and epic for instance).

    This could be a temporary way out of this issue while waiting for the actual fix.

    This won’t make Win XP+ePic work but it would allow you to use ePic just by plugin in a USB key so there’s that. 🙂

    Just an idea.

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