authentication problem

[prowler77]

hey,guys

i just downloaded the program but it wont start i get a message that says the autenticating with the server has timed out that i am missing important files and have no internet connection while it working fine have tried uninstalling and reinstalling but same message every time

i hope you can help,
thanks

[LBandy]

Hi prowler,

Sorry to hear that! May I know what is your location and internet connection speed? Have you authorized the application to be able to use internet? Are you behind a router/firewall which may block the program? As you can see the server is up and running, so it must be a local problem specific to your internet setup on your computer. Please check the above and after making sure the program can access internet, try again.

I hope this helps,
Andras

[Author]

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