Forums โ€บ ePic Character Generator โ€บ Technical Discussion โ€บ Bug Report โ€บ Stuck on downloading Packages files? โ€บ Stuck on downloading Packages files?

#24604
LBandy
Keymaster

    Hi nishyneko,

    Sorry to hear you are having issues. Could you please open the program and let it run for a while? After it downloaded the files for the first time could you please find the logs folder? It is either located in the installation directory, or at c:Users_your_username_AppDataRoamingePic Character Generatorlogs. Youโ€™ll find a session_timestamp.log file there, look for the latest and please e-mail it to me at support@epicgenerator.net. Iโ€™ll take a look at the log and try to figure out whatโ€™s going wrong on your end.

    Thank you for your help!