Forums โบ ePic Character Generator โบ Technical Discussion โบ Bug Report โบ Stuck on downloading Packages files? โบ Stuck on downloading Packages files?
February 7, 2018 at 12:13 pm
#24604
Hi nishyneko,
Sorry to hear you are having issues. Could you please open the program and let it run for a while? After it downloaded the files for the first time could you please find the logs folder? It is either located in the installation directory, or at c:Users_your_username_AppDataRoamingePic Character Generatorlogs. Youโll find a session_timestamp.log file there, look for the latest and please e-mail it to me at support@epicgenerator.net. Iโll take a look at the log and try to figure out whatโs going wrong on your end.
Thank you for your help!