#24326
LBandy
Keymaster

Hi there,

Could you check with ctrl+alt+del and see if the process has stuck somehow? If you see ePicCharacterGenerator there you can safely kill it and restart it from Steam. Apart from that my advice would be to try restarting your PC – it happened to me a few times as well, and this was the quickest solution.

Let us know if you still face any issues!