Forums › ePic Character Generator › Technical Discussion › Bug Report › Purchase Not Unlocked › Purchase Not Unlocked
January 2, 2018 at 10:25 pm #24539
Sorry to hear you are having issues. I’ve checked our backend and it seems fine, you own the pack. The Season #1 packs are visible after pressing Play on the “Season #1 packs” icon in the main menu, and you should be able to see an icon there with bright chain-unlocking effect on it. If you still can’t use it can you please post a screenshot of your Season #1 menu?