Thank’s for reporting this and I’m sorry that you are having issues.
Can you give us more details about what’s happenning at your side? Like what package have you opened? Do you experience the same with every packages? Other menus work fine for you?
If the program crashes, it generates a log file at C:/Users/Your_user_name/AppData/Roaming/ePic Character Generator/epic_timestamp.log
Could you please send them to me via email, or post them here?