Thanks for the clarification!
The Made with us is not automatic, it’s usually a process of me getting an e-mail with some pictures and a description and then manually crediting the pack to an account. I added this to yours now!
Concerning the Google Linking, I don’t see your Google Account being linked, hence the free pack is not credited. Please take a look at the required steps and make sure to follow them so your accounts can be linked and the free pack unlocked: https://overheadgames.com/epic-character-generator/google-account-linking-guide/
Please let me know how it goes!